American Citizen Services Assistant – Trainee level

Theo nguồn tin trên trang mạng của Tổng lãnh sự quán Hoa Kỳ ở tại Sài Gòn

U.S. Mission Vietnam – U.S. Consulate General in Ho Chi Minh City

VACANCY ANNOUNCEMENT NUMBER: HCM 17/01T

This announcement is for a trainee level. The position is also advertised at a full performance level.
Please see the ANNOUNCEMENT NUMBER HCM 17/01 for reference.
Applicants applying for HCM 17/01T will be considered for HCM 17/01.
Therefore applicants need only apply for one of these two vacancy announcements to be considered.

OPEN TO: All interested candidates

POSITION: American Citizen Services Assistant

OPENING DATE: January 04, 2017

CLOSING DATE: January 11, 2017

WORK HOURS: Full-time, 40 hours/week

ANNUAL SALARY: Ordinarily Resident (OR): FSN-6; US$7,767.00 (Starting salary)
Not-Ordinarily Resident (NOR): FP-08; US$37,698.00 (Starting Salary)
*Final grade/step for NORs will be determined by Washington

ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix A for definition) MUST HAVE THE REQUIRED RESIDENCY PERMIT TO BE ELIGIBLE FOR CONSIDERATION.

The U.S. Mission in Vietnam – U.S. Consulate General in Ho Chi Minh City is seeking eligible and qualified applicants for the position of American Citizen Services Assistant.

NOTE: Due to the high volume of applications received, we will only contact applicants who are qualified and will be invited for further testing and/or interview. Thank you for your understanding

BASIC FUNCTIONS OF THE POSITION

Incumbent of this position will provide operational support to the American Citizen Services (ACS) Unit, largely entailing administrative support of the ACS Unit and consular section cashiering duties.

QUALIFICATIONS REQUIRED

Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. EDUCATION: Completion of high school (Grade 12) is required.

2. EXPERIENCE: Must have at least one year of progressively responsible work experience in a position requiring extensive public contact and applications of laws and regulations.

3. LANGUAGE: Level 4 (Fluent) Speaking/Reading/Writing of English is required (this will be tested). Level 4 (Fluent) Speaking/Reading/Writing of Vietnamese is required.

4. SKILLS AND ABILITIES: Must exercise of tact and good judgment in dealing with the public, and have the ability towork independently and maintain a wide network of contacts in the local community.

5. JOB KNOWLEDGE: Must have basic knowledge of Vietnamese civil documents, law and regulations; and thorough knowledge of the standard suite of Microsoft Office programs.

FOR FURTHER INFORMATION: The complete position description listing all of the duties and responsibilities may be obtained on our website http://hochiminh.usconsulate.gov/jobs.html

HIRING PREFERENCE SELECTION PROCESS
When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
(1) USEFM who is ALSO a preference-eligible U.S. Veteran
(2) USEFM OR a preference-eligible U.S. Veteran
(3) FS on LWOP

ADDITIONAL SELECTION CRITERIA

1. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest,
budget, and residency status.
2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.
3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are
not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
4. The candidate must be able to obtain and hold the Mission’s security clearance.
5. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

ADDITIONAL SELECTION CRITERIA

Please see post eligibility & qualification requirements on the Management Office bulletin board/intranet (Sharepoint) or on the Consulate website http://hochiminh.usconsulate.gov/jobs.html.

1. Management may consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.

2. Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report (EPR) are not eligible to apply.

3. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.

4. The candidate must be able to obtain and hold the local security certification.

5. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position..

6. The candidate must be able to obtain and hold U.S. Mission Regional Security Office (RSO) and Health Unit clearances.

HOW TO APPLY

Applicants must submit the following documents to be considered:

1. Universal Application for Employment (UAE) (Form DS-174), which is available on our website
http://hochiminh.usconsulate.gov/jobs.html

2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)

IMPORTANT: Applicants claiming a U.S. Veteran’s preference must submit written documentation confirming eligibility (e.g., Member Copy 4 of Form DD-214, Letter from the Veteran’s Administration, or certification documenting eligibility under the VOW Act with an expected discharge no later than 120 days after the certification is submitted) by the closing date of the vacancy announcement. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veteran’s preference will not be considered in the application process. Specific criteria for receiving a U.S. Veteran’s preference may be found in HR/OE’s Family Member Employment Policy (FMEP).

WHERE TO APPLY:

Management Office
E-mail Address: HoChiMinhCityHR@state.gov

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment
in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation.Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

https://vn.usembassy.gov/wp-content/uploads/sites/40/2017/01/hcm-1701T.pdf